Frequently Asked Questions
Everything you need to know about shopping with Outdated.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that vintage and archive pieces are final sale due to their unique nature.
How do I know which size to choose?
Since we curate both modern and vintage styles, sizing can vary. Please refer to the specific measurements provided on each product page and compare them to a similar garment you already own.
Are the items authentic?
Absolutely. Every item curated by Outdated undergoes a rigorous multi-point authentication process to ensure you are receiving genuine designer and vintage goods.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and installment payments through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.